Memorable Moments

Here at Right at Home Reno, we as an administrative staff feel very strongly about the level of the emotional and meaningful business we are in. The word “business” is almost not appropriate. We consistently express to our caregivers that what we are doing collectively as a team is extremely vital to the well being of others and there is nothing more important. The heartfelt mission that we are on sometimes takes us to levels of heartbreak and happiness. For those whom have cared for others in any capacity can share this concept.
Recently, one of our caregivers was called at 9pm for new hospice client that we were not scheduled to start with until the end of the week, however, the daughter, feeling weary and needing sleep called unexpectedly for respite for the night. Our caregiver jumped out of bed and arrived an hour and a half later. Not sure what to expect, the client passed away 45 minutes later. The daughter later called our office and in her gratefulness, expressed how appreciative she was for our caregiver and her knowledge of the dying process and being with her when her mom passed. Our caregiver, equally touched, summed up the night with “please call me to help people like that again.”
It is moments like this that remind us all of why helping people is not just a source of an occupation but is truly a purpose in life that does just effect one person but many.

- Regina Lodia-House
Staffing Coordinator
Right At Home Reno Office
www.rightathomereno.com